Privacy policy and payment security

STATEMENT ON PROTECTION AND COLLECTION OF PERSONAL DATA

Protecting the privacy of personal information

The seller uses a variety of commercially available measures and tools to protect your personal information. Unfortunately, no data transmission over the Internet can be completely secure. For this reason, the Seller cannot guarantee the protection of any information transmitted to the www.sulislife.com site and is not responsible for any misuse by a third party who receives such information.

Any person who has given consent to the collection and processing of data may withdraw his or her consent without explanation. In this case, any further data collection ceases, membership on the site ceases and all possible obligations arising during the membership.

The Seller undertakes to protect the privacy of personal data of all registered Users of the www.sulislife.com website, and will handle them in accordance with the Personal Data Protection Act, or other applicable regulations.

Before accessing certain contents, the User is required to register, which includes the voluntary entry of the User's own personal data. In case of consent to the provision of personal data, the User will be deemed to have agreed to the terms of use of personal data provided by these General Terms and Conditions, based on which the Seller has the right to collect, use, process and transmit personal data. on the protection of personal data.

The Seller will collect data on Users for:

  • the need for better insight and understanding of individual needs and requirements of users as well as the development of opportunities for the best possible provision of all services of the Seller that result in increased customer satisfaction;
  • contacting the User in writing, by telephone, SMS and / or e-mail, and delivering materials to his home address to inform him about the benefits and novelties in his offer;
  • providing information to third parties (eg delivery service) necessary to perform the above purposes

The Seller will keep personal data to the extent necessary for the purposes provided for in these General Terms and Conditions. Upon expiration of that time, personal data will be destroyed, deleted or made anonymous in a manner that ensures that the security of personal data is maintained.

The Seller will not disclose the User's personal data to third parties, except for the purpose of performing the service, protecting the interests of the User and the Seller and preventing possible abuse.

The Seller shall ensure that the User's personal data is kept in a secure place (which includes reasonable administrative, technical and physical protection to prevent unauthorized use, access, disclosure, copying or alteration of personal data), which can only be accessed by the Seller's authorized persons.

Seller undertakes to provide Users with access to their personal data in its possession to ensure that personal data is accurate, complete and up to date.

If Users request the correction or deletion of their personal data, the Seller will modify or remove such data. By choosing to delete personal data, users agree that they will be denied access to certain content on the website.

When providing personal data, the User guarantees that they are complete, true, accurate and up to date.

Protection of personal data and availability to third parties

The User's personal data is protected in accordance with the Personal Data Protection Act, and the Seller will not make them available to third parties in any way. We forward the necessary personal data exclusively to business partners for the realization of the delivery of your order or for the needs of addressing printed advertising materials. The customer has the right to request the correction, amendment or supplementation of inaccurate, incomplete or out-of-date data and for all questions regarding the protection of personal data can contact info@sulislife.com

The Seller does not record or store the transaction data of the User required for payment by cards. Your credit card vendor uses third-party services (PayPal and CorvusPay) to encrypt your data.

SHOPIFY

Our store is hosted on Shopify. They provide us with an online e-commerce platform that allows us to sell our products and services.
Your data is stored through Shopify data storage, databases and the general Shopify application. They store your data on a secure server with protection.

USING CORVUSPAY

When making a payment on our Web Store, use CorvusPay, an advanced system for secure online payment card payment.

CorvusPay ensures the complete confidentiality of your card data from the moment you enter it in the CorvusPay payment form. Payment information is forwarded encrypted from your web browser to the bank that issued your card. Our store never comes into contact with complete information about your payment card. Also, the data is inaccessible even to CorvusPay system employees. The isolated core independently transmits and manages sensitive data, keeping it completely secure.

The form for entering payment data is provided with an SSL transport code of the highest reliability. All stored data is additionally protected by encryption, using a cryptographic device certified according to the FIPS 140-2 Level 3 standard. CorvusPay meets all the requirements related to the security of online payments prescribed by leading card brands, ie operates in accordance with the standard - PCI DSS Level 1 - the highest security standard of the payment card industry. When paying with cards included in the 3-D Secure program, your bank, in addition to the validity of the card itself, additionally confirms your identity using a token or password.

Corvus Info considers all collected information to be a bank secret and treats it accordingly. The information is used exclusively for the purposes for which it is intended. Your sensitive data is completely secure, and its privacy is guaranteed by state-of-the-art security mechanisms. Only data necessary to perform the work in accordance with the prescribed demanding procedures for online payment are collected.

The security controls and operating procedures applied to our infrastructure ensure the current reliability of the CorvusPay system. In addition, by maintaining strict access control, regular security monitoring and in-depth checks to prevent network vulnerabilities, and the planned implementation of information security provisions, they permanently maintain and improve the level of system security by protecting your card data.

Thanks for using CorvusPay!

Making user data available to third parties

The Seller guarantees that the e-mail address and other data of the User will not be made available to third legal and natural persons without his consent. The delivery service, authorized services of the executive power of the Republic of Croatia, is excluded from the above for the needs of investigative actions based on a valid court order, for the purpose of performing the service, protecting the interests of users and Sellers and preventing possible abuses.

Troubleshooting

The Seller is not responsible for accidental error or error due to force majeure or other objective circumstances that cause accidental violation of the guaranteed data protection of the User, but guarantees that the error will be eliminated, if possible, as soon as possible.

Report errors

The seller cannot guarantee that the information on the website will be error-free. If an error occurs, please report it to info@mail.sulislife.com, so that we can correct it as soon as possible.

Cookies

The www.sulislife.com website uses cookies to provide you with a better and easier user experience.

Our website uses cookies to provide a better user experience, functionality and storage of information about your orders. By continuing to browse the website www.sulislife.com, you agree to the use of cookies.

What is a cookie?

The cookie information is saved to your personal computer at the time of browsing the web site you visited. Cookies make it easier to use since they save your website settings (language or address), and restart them once again to activate them again. This way the information is tailored to your needs and the usual ways of using it.

From simple settings information, cookies can also store a large amount of personal information (name, email address) to which you must give full access. If you have not enabled them, cookies cannot access the files on your computer. Cookie saving and sending activities are not visible to you, however you can select the option of approving / rejecting requests to save cookies, delete saved cookies and other activities related to the use of cookies in the settings of the selected Internet browser.

If you do not agree to the use of these cookies, please disable them through individual options, following the instructions depending on your browser / browser (so that cookies from this website cannot be sent to your device): Firefox; Chrome; Internet Explorer; Microsoft edge; Apple devices; Opera; Mozilla

Here is a list of cookies we use. We’ve listed them here so you can choose whether you want to turn off cookies or not.
_session_id, unique token, session, Allows Shopify to store information about your session (referrer, landing page, etc.).
_shopify_visit, no data, permanently 30 minutes from the last visit, uses the internal statistics of our internet service provider to record the number of visits
_shopify_uniq, no data, expires at midnight (relative to the visitor) the next day, counts the number of visits to the store from one customer.
cart, a unique stream, operates within 2 weeks, stores information about the contents of your cart.
_secure_session_id, unique token, session
storefront_digest, single stream, unlimited. If the store has a password, this is used to determine if the current visitor has access.

CONFIDENTIALITY STATEMENT

This privacy statement applies to the confidentiality of information contained on the www.sulislife.com website that has been collected and stored in databases using that site. The service provider of the Website www.sulislife.com complies with legal regulations in order to protect the privacy of users.

All user data is strictly kept and is available only to employees who need this data to do the job. All employees and business partners are responsible for respecting the principles of privacy protection.

End Users are instructed to read this privacy statement carefully. By accessing or using our website, End User confirms that he has read, understood and agrees to all terms of data confidentiality and ways of using the www.sulislife.com website.

If End User does not agree with this Privacy Statement, we instruct End User to leave the Website and not access or use the Website www.sulislife.com

All the above information, ie those that are necessary in accordance with the Consumer Protection Act, are contained in these General Terms and Conditions.

QUESTIONS AND CONTACT INFORMATION

If you wish to: access, correct, modify or delete any personal information we hold about you, report a complaint or simply request additional information, please contact our Privacy Officer at e-mail: info@sulislife.com